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Problems Viewing Videos

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Problems Viewing Videos
by Jane Greenwood - Friday, 4 June 2021, 10:47 AM

We have experienced a technical issue viewing videos, mainly on Chrome or Microsoft edge web browsers for which a work around has now been put in place. 

When you open a video, if you see a "Click to sign in and play video" please click the link. 
After a short moment the video will then begin playing automatically, (You will not need to enter any login details at this stage) 

You should only need to do this once per login session. 

If you are still experiencing problems please contact us with details of what Web browser you are experiencing the problem with i.e. Chrome, Edge, Firefox etc.